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Project Management Blog
Monday, 18 October 2010 10:16

Use Compassion to Overcome Conflict

compassionA little compassion can go a long way.  Imagine for a moment that one of your co-workers comes into the office late and in a bad mood. You have been waiting for them because you need their input to finish writing a proposal for a customer. You walk into their office and they snap at you, “What do YOU want?”  
What do you do?

1)    Snap back at them, “I want the proposal information that you owed me thirty minutes ago and I want it right now!” You do this because they are late, they do owe you the information and their bad mood is not YOUR problem. If they can dish it out, so can you. You need them to know that you are not their door mat.

2)    Wait a moment, remember that they have been having a tough time lately and then let them know that you are here to collect their information for the customer proposal that is due this morning. You don’t yell or respond in a hostile manner. You speak to them in calm even tones. You come from a place of trying to put yourself in their shoes, remembering that they don’t want to be unhappy and neither do you.
Published in Blogs
Tuesday, 28 August 2007 13:15

Date for a Date

What can you do if a participant at your project status meeting is only a representative and has no power to make decisions provide information?

As a proactive and proficient project manager you have done everything possible to guaranty that the right people show up at your weekly or monthly project status meetings.

Published in Blogs
Monday, 16 April 2007 08:18

A Question of Ethics

Ethics has been the topic of several separate conversations I have had recently.  One friend expressed near outrage about a discussion she overheard between two of her managers.  It ended with one saying, “Well, your ethics aren’t necessarily mine!”  Another friend found it amusing that he was able to avoid the company ethics meeting by lying about already attending. 

Published in Blogs
Saturday, 27 January 2007 17:06

Risk Planning & Analysis

Risk analysis is a technique to identify and assess factors that may jeopardize the success of a project or achieving a goal. This technique also helps define preventive measures to reduce the probability of these factors from occurring and identify countermeasures to successfully deal with these constraints when they develop.

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Thursday, 25 January 2007 21:20

Project Human Resources

The Project Human Resource Management questions on the PMP® certification exam focus heavily on organizational structures, roles and responsibilities of the project manager, team building, and conflict resolution. The Project Human Resource Management processes include the following:

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Thursday, 25 January 2007 17:50

Integrated Change Control

The purpose of overall change control is to influence factors that create change so the change is beneficial, determine when a change has occurred, and manage actual changes when they do occur. This process is concerned with coordinating changes across the entire project. Performed from project Inception through Completion. A Change Control System is used to evaluate and approve or kickback change requests for the project. Changes requests stem from suggestions of the stakeholders. The PM must be careful; certain changes may lead to additional Time and Cost. The PM uses Integrated Change Control to:

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