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Project Management Blog
Sunday, 12 August 2007 21:03

Point 10 - Deming in Project Management

No Slogans or Disingenuous Pep Talks

This point consists of two elements as I see it. (1) Walk the talk, and (2) hold systems accountable.

Walk the Talk

Slogans are phony. The word slogan has a connotation of something that is not real. It sounds like an advertisement, and not something you can really trust in. In a project management organization, it is much better to have published guidelines and a vision that defines your philosophy and practice. Train your project managers and teams on the methodology. Then, let them execute within that framework, and put a system in place so that the practitioners can revise the process and make it better.

Published in Blogs
Monday, 19 March 2007 16:50

Beyond the Golden Rule

Sally was planning a big surprise party for Jim. Next week marked his tenth anniversary as a senior developer at Acme Software Company. Sally saw this as the perfect opportunity to recognize Jim. Jim was never in the spotlight and yet he was consistently a strong project team member. Sally was one year away from her fifth anniversary as a project manager with the company and she could not wait for her celebration!

 

Published in Blogs
Thursday, 25 January 2007 17:41

Configuration Management

Configuration management is the term given to the identification, tracking and managing of all the assets of a project; it focuses on controlling the characteristics of a product or service (also referred to as deliverables). In a general sense, configuration management consists of the following:

 

  • The documentation of the features, characteristics, and functions of a product or service
  • The applied control to restrict changes to the features, characteristics, and function of the product or service
  • The process of documenting any changes to the product or service
  • The ongoing auditing of products and services to ensure their conformance to documented requirements
  • Establishes a method to consistently identify and request changes to established baselines
  • To assess the value and effectiveness of changes
  • Provides opportunities to continuously validate and improve the project by considering the impact of each change
  • Provides the mechanism for the project management team to consistently communicate all changes to the stakeholders.

 

Configuration management activities included in the integrated change control process are:

  • Configuration Identification - Providing the basis from which the configuration of products is defined and verified, products and documents are labeled, changes are managed, and accountability is maintained.
  • Configuration Status Accounting - Capturing, storing, and accessing configuration information needed to manage products and product information effectively.
  • Configuration Verification and Auditing - Establishing that the performance and functional requirements defined in the configuration documentation have been met.

When it comes to configuration management, think paperwork. Think about all the paperwork that is involved in documenting every single component of a system deliverable and making sure that there are no changes to that deliverable, or if there are changes, that they are thoroughly documented. Configuration management is traceable. For the exam, know that all change must be screened, tracked, accepted, approved, and the development process updated thereafter.

 

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