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When you think of your project manager skills, then “compassion” is probably not the first word that comes to mind. You would probably first list some other hard project management tools and techniques like your scheduling abilities or completing your projects on scope and on budget.

And only if you keep adding words to this project management skills list will you eventually come to terms like conflict management, team building, empathy and compassion.

Margaret Meloni (http://www.margaretmeloni.com) says that we project managers should value compassion much more than we do.

If we are supposed to use compassion as one of our project management soft skills then we have to first define what it is, how it relates to project management and hear examples of how to use it on our projects. And that’s exactly what you are going to get from Margaret’s interview.

But the most important question that I have asked margaret is this: If compassion is truly so important for me as a project manager, how can I see quantifiable results on my projects?

http://bit.ly/1Vj8e1V ‪#‎BestofPMPodcast
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Monday, 29 November 2010 09:04

How Am I Supposed to Do That?

uncertain“Margaret, you share with us these great tips for treating people with compassion. You make sense when you remind us that other people’s behavior is about them. But how are we supposed to really do this in the real world? Especially when someone is right in my face and I just want to yell at them?”

Not only is that a fair and honest question, it is one I hear frequently.  If treating others with compassion was easy to do all of the time, almost everyone would do it all of the time.  So with that in mind, here are some tips to consider:
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