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At its core project management is all about effectively leading your team. Therefore emotional intelligence for project managers and project leaders can be just as important (if not more) than knowing how to interprete the latest earned value data.

This interview about emotional intelligence in project management with Kim Wasson was recorded at the Project Management Institute (PMI)® Global Congress 2016 in San Diego, California. We discuss her paper and presentation One Unhappy Person Can Ruin Your Beautiful Plan -- Emotional Intelligence for Project Managers. Here is the abstract:

Just one unmotivated person on your team can bring everything crashing down. Unhappiness, dissatisfaction, and lack of motivation are highly contagious; ‘one person’ quickly turns into an unhappy and possibly dysfunctional team.

We're all focused on getting the process right and there’s no doubt that process is important. What many of us don’t take into account is that the success of most projects depends largely on the teams actually doing the work Process is important but it’s not going to build anything on its own – it’s a team of satisfied, competent people working together who will actually deliver a product.

The people side of the project management equation is critical. Managing effectively requires the ability to understand individuals and teams, establish working relationships, manage goals, and motivate team members. Effective tools and techniques discover what makes the team members and the team itself tick, to communicate effectively with many different people both one-on-one and as a group, and to generally balance the process part of the equation with the people part of the equation are critical to project success.

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Kristy Tan Neckowicz , Cornelius Fichtner and Dev Ramcharan

This Interview with Kristy Tan Neckowicz and Dev Ramcharan was recorded at the PMI Global Congress 2014 in Phoenix, Arizona.

In their presentation, Kristy Tan Neckowicz (http://www.linkedin.com/in/kristytanpmp) and Dev Ramcharan reviewed harnessing leadership skills necessary to advance your PM career and shine in your role, how to hone your interpersonal and communications skills to manage teams and stakeholders and discussed ways to realize the critical importance of coaching and mentoring in your career, to demonstrate value to your organization.

And in our interview we open the presentation slides and review the following parts: Why you should care about interpersonal skills, behavior styles and motivators, emotional intelligence, the emotional wake, organizational culture and politics, and we close with the all important look at conflict management and coaching.

Please visit http://yourtalentatwork.com to learn more about Kristy and http://www.arouca-coach.com for Dev.

Published in Blogs
Saturday, 12 November 2011 20:07

Compassion is not a Weakness

Some people believe that compassion and especially compassion in the workplace is a form of weakness. Perhaps they think that survival of the fittest in the corporate jungle leaves no room for something like concern for other people and their feelings. March ahead, take no prisoners!

Yet report after report shows us that those who have a high degree of emotional intelligence come out ahead at work. Empathy is an important part of emotional intelligence. To relate to others you need to be able to see things from their perspective. That means acknowledging that some of your actions could be causing them distress.

Consider active listening for a minute. To have successful communications with others we work to employ active listening. This involves really understanding what the other person is telling you, again trying to put yourself in their shoes.

It is difficult to successfully show empathy and active listening without the caring component; you know the part where you truly care about what this other person is experiencing?

Of course compassion is more than just understanding or acknowledging the feelings of others, it is going beyond and wishing to alleviate their suffering. If you continue to interact with others and as a leader or influencer do not try to improve their situation (where possible and appropriate) then quite frankly – you suck! (Yes I said and I meant it.)

It is easy to bury your head in the sand and ignore when others are having a difficult time; it is easy to make their difficulties their fault, to feel anger at them, to blame them for bringing difficulty upon themselves. It takes much more courage to step in and take action, to actively work to improve their situations.

Compassion in the workplace takes strength and courage. Or do you think that only weak people are the ones who are succeeding in today’s world?

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Saturday, 04 December 2010 05:00

3 Ways Your EQ Resolves Conflict

Your Emotional Intelligence can help make or break you. After all your Emotional Intelligence or EQ is your ability to handle yourself and others. It is all about your ability to get along with others and build relationships. In today’s world it is not enough to be good at the technical aspects of your job, if you really want to separate yourself from the pack you need to get along well with others too!

Getting along well with others also means that you can face conflict with the people around you and keep those relationships intact.  Think about it, your EQ is a conflict resolution tool! Here are 3 ways that your EQ helps you resolve conflict.

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