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UK Survey Reveals Top Three Reasons Why Web Projects Fail

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There is an interesting article posted on PM Forum titled UK Survey Reveals Top Three Reasons Why Web Projects Fail. The results of this survey are not surprising at all. In fact you have heard this before: scope creep, failure to meet stakeholder expectations and cost / schedule overruns are the top three reasons for web project failure. What I found enlightening about this particular article is the following statement by Damien Tanner, Co-founder of New Bamboo who said, "It is critical to get the basics right. If companies are willing to accept failings in the development process for smaller projects, there is a real chance they may not revise their processes before tackling more ambitious projects [...] These failings are set to become more prominent as companies want to develop more complex projects or bespoke solutions to unique business needs - such as social networking, e-commence and interactive elements with their customers.".

To me this indicates the general helplessness people feel towards project management. You can sum it up as follows: "Project management is an art, not a science, therefore projects will go wrong. We expect projects to fail and we are powerless to do anything about it." So the result is that stakeholders, project managers and PMO managers will accept project failure as inevitable. Now that we have failed let's participate in a survey. Or blame someone. Instead, we should forgive human errors on the project, find the root cause of the project failure and then change the project management processes. Only if we change the processes will we be able to learn and improve. Learning from our mistakes starts with making changes to how we do things.

But you have heard this before as well, haven't you?

Read 5719 times Last modified on Thursday, 10 December 2009 21:46

Cornelius Fichtner, PMP is a Project manager, PMP trainer, host of The PM Podcast, creator of the PM Prepcast, PDUCast, public speaker and gummi bear addict.

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